Terms and conditions

We provide you (“you,” “your,” “yours” or “Customer”) access to our services (“Service”) through our website located at domyessay.com and a mobile website (collectively, the “Website”) owned and operated by , subject to these Terms and Conditions (“Terms”), which we may update from time to time.

domyessay.com is a platform through which the Company provides educational support and writing-related services to Customers. The Company organizes, manages, and delivers the Services and may engage qualified employees, contractors, consultants, or other specialists to assist in performing the Services on its behalf. Customers purchase Services directly from the Company, which remains solely responsible for the provision, coordination, and delivery of the Services.

Before accessing the Services, please read these Terms as they form a binding legal agreement between you and the Company. By clicking the “Accept” or similar button or tick box or accessing the Services, you agree that you have read, understood, and agreed to these Terms. If you disagree, please stop using our Website.

Table of contents

Definitions

  • “Website” refers to domyessay.com and a mobile website.
  • “Customer,” “you,” “your” or “yours” refer to anyone submitting an Order for Services, uploading any information and transferring payments on the Website.
  • “Content” means all information, text, materials, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.
  • “Messaging System” is the software that ensures uninterrupted communication between the Customer and the Support Team.
  • “Order” refers to the factual request for a Service sent to our Company by the Customer. It includes particular requirements and specifications regarding the sources to be used in the Product.
  • “Personal Balance” refers to the total amount of funds available in your account that have not been used towards an Order after a successful transaction. Funds are added to the Personal Balance voluntarily at the Customer's discretion to compensate for the Order's price.
  • “Order Balance” means the amount of funds allocated by the Customer to a specific Order for the provision of Services by the Company.
  • “The Company provides service” (Services) within a defined time frame and according to the Customer’s requirements in respect of educational matters. The Service encompasses all Order Statuses.
  • “Product” is a result of delivered Service. A Product is designed to facilitate the Customer's learning and understanding of a particular subject field or topic. The Product is not intended for submission to any educational institution chartered, incorporated, licensed, registered, or supervised by the state, or for fulfilling the requirements for a degree, diploma, certificate, or course of study at any educational institution. Please be informed that the Product cannot be answered in your quiz, test or exam. We are against academic dishonesty; we do not provide a Product that you can pass off as another person’s work.
  • “Product Revision” is a request from the Customer to edit the final version of the Product based on the Order's initial requirements.
  • “Quality Assurance Department” refers to the Company's structural unit responsible for evaluating and protecting the quality of our Products and Services. The Quality Assurance Department holds responsibility for investigating all disputed claims and remains impartial towards all parties.
  • “Support Team” or “Support” refers to the Company’s structural unit responsible for coordinating and assisting with the Order and Services.
  • The Company provides services within a defined time frame and in accordance with the Customer’s requirements. The Service encompasses all Order Statuses.

General information

By browsing the public areas, or accessing and using the Website, you acknowledge that (i) you have read, understood, and agree to be legally bound by these Terms, along with the Refund Policy, Privacy Policy, Cookies Policy, Code of Conduct, and any other service-specific terms provided on the Website and that (ii) you are at least 16 years of age (or the age of majority in your country), or (iii) if you are less than the age of majority that you have reviewed these Terms, as well as the aforementioned documents with your parent or guardian and that your parent or guardian has agreed to them on your behalf before the use.

You agree to use the Service only for lawful, personal, and informational purposes. You agree that you will not use the Service in any manner that is malicious or that violates any applicable local, state, national, or international law.

Moreover, you agree to exercise common sense and judgment while using the Services and not to disclose to the Company any information, including any personal information (yours and third parties), the disclosure of which is not required by the Services or may be in conflict with these Terms.

Registration

To receive the Product, you will be required to register by providing your email and password, or sign in via your Facebook, Gmail, or Apple ID account. Your account will be created based on the information you provide to us.

You agree to provide complete, accurate, and up-to-date information during the registration process and to update it as necessary to ensure it remains complete, accurate, and up-to-date. You may not register for an account on behalf of any person (other than yourself).

No person may have more than one active account at any given time. Should multiple accounts be discovered, they will be merged with your initial account created during your first purchase.

When you create your account, you will be asked to create a password, which you will be solely responsible for safeguarding. We encourage you to use “strong” passwords (a combination of uppercase and lowercase letters, numbers, and symbols). You agree not to disclose your password to any third party, and to notify Us of any unauthorized use of your account immediately. You further acknowledge and agree that you will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Should any difficulties arise during the process of account creation, please contact our Support.

Service providing

You will not use the Product in any manner that harasses the Company. You will respect the privacy of the Company, and you will not make any unwelcome, rude or abusive communications or interact with the Company in any unlawful, disrespectful, offensive, harmful or detrimental manner.

If you ever believe that any service provider has violated the law or is threatening or endangering you in any way, please contact us immediately at support@domyessay.com

YOU ACKNOWLEDGE THAT THE SERVICES MAY INCLUDE INFORMATION, CONTENT, MATERIALS, OR DELIVERABLES PREPARED, REVIEWED, OR ASSISTED BY THE COMPANY'S PERSONNEL, CONTRACTORS, CONSULTANTS, SERVICE PROVIDERS, OR TECHNOLOGY TOOLS USED IN CONNECTION WITH THE SERVICES AND THAT WE ARE NOT RESPONSIBLE FOR THE CONTENT OR COMMUNICATIONS PROVIDED BY THEM.

YOU FURTHER UNDERSTAND AND ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OFFENSIVE, INDECENT, OR OBJECTIONABLE, AND YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST US WITH RESPECT THERETO. YOU AGREE TO INDEMNIFY AND HOLD US, AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND/OR LICENSORS, HARMLESS TO THE FULLEST EXTENT ALLOWED BY LAW REGARDING ALL MATTERS RELATED TO YOUR USE OF THE PRODUCTS.

You are solely responsible for all information that you submit or transmit through the Website (“Information”).

Once you submit your information via our website, it cannot always be withdrawn. You assume all risks associated with your Information, including anyone else’s reliance on its quality, accuracy, or reliability, or any disclosure by you of information that makes you personally identifiable.

You take sole responsibility for ensuring that the information does not contain any illegal material, is false, intentionally misleading, defamatory, or violates any third-party right.

YOU ACKNOWLEDGE THAT THE WEBSITE IS INTENDED TO PROVIDE EDUCATIONAL ASSISTANCE TO CUSTOMERS AND EXPRESSLY AGREE TO COMPLY WITH THE COMMUNITY GUIDELINES.

Order placement and order process

Orders may be placed exclusively through the Website by completing the applicable Order form. The Company is under no obligation to provide Services unless an Order has been properly submitted and accepted.

The Order form will specify the requested scope of work, service parameters, delivery requirements, and any additional instructions. You are solely responsible for ensuring that all information, instructions, files, materials, and requirements provided in connection with an Order are accurate, complete, and final at the time of submission. The Company shall not be responsible for any issues arising from incomplete, inaccurate, contradictory, or subsequently modified instructions.

The Company reserves the right to review and evaluate Order requirements at any stage of the Order process. If the Company determines that the submitted requirements are incomplete, unclear, inconsistent, or materially different from those initially described, the Company may adjust the Order parameters, delivery timeline, pricing, or other relevant terms upon notice to the Customer.

Where an Order includes a requested length, volume, number of pages, slides, questions, tasks, or similar measurable criteria, the Company will use commercially reasonable efforts to provide a deliverable that substantially corresponds to the requested specifications. Reasonable variations resulting from formatting requirements, citation styles, visual elements, presentation structure, technical limitations, or other objective factors shall not constitute a failure to perform the Services.

The Customer may request modifications to Order requirements before the Company has materially commenced performance of the Services. Once work has commenced, requested modifications may require additional fees, additional completion time, or may not be feasible, depending on the stage of completion.

If the Customer wishes specific sources, references, materials, templates, instructions, datasets, or other resources to be used in connection with an Order, such materials must be provided promptly after the Order is placed. The Company is not responsible for delays, deficiencies, or additional work resulting from the Customer's failure to promptly provide required materials.

If required materials are not provided within a reasonable period, the Company may extend the delivery timeline, revise pricing, proceed based on the information available, or suspend work until the necessary materials are received.

If the Customer provides additional instructions, materials, or requirements after delivery of the Product, such additions may be treated as a new request, revision request, or new Order, depending on the circumstances.

Customers may communicate with the Company through the Messaging System or by contacting the Support Team. While the Company will use commercially reasonable efforts to respond promptly, response times are not guaranteed.

Customers may monitor Order status through their account dashboard. Status updates are provided for informational purposes only and do not constitute binding commitments regarding completion times.

The Company may utilize employees, contractors, consultants, service providers, technology tools, and other operational resources at its sole discretion to perform the Services.

When placing an Order, Customers may not upload, transmit, or otherwise provide any content that is unlawful, fraudulent, defamatory, threatening, abusive, harassing, obscene, hateful, discriminatory, infringing, malicious, or otherwise violates applicable laws or third-party rights.

The Company reserves the right to refuse, suspend, modify, or cancel any Order that, in its reasonable judgment, violates these Terms, applicable laws, academic integrity principles, or the Company's internal policies.

Order payment and discounts

When placing an Order, you agree to pay for the provided Service. The Company begins processing your Order only after the payment for the Service is made and authorized. It is recommended that you use a payment card at least six months before the expiration date.

Your account wallet is set to USD, so all payments are processed in USD. If your bank account holds a different currency, please note that conversion rates and fees may apply.

The payment for the product is calculated based on the Company's pricing and is paid in advance, as stated in the order form, upon identification of the scope of work. Additionally, the Customer may be charged a service fee for using the website, which is determined by the Company and depends on the order's complexity, parameters, and other features. The exact amount of the service fee is available to the Customer at the payment stage.

The service fee is non-refundable except when the order evaluation is 0% (zero percent).

The Company will not proceed with the product delivery until full payment has been made and authorized.

Orders can be paid for with funds from your Personal Balance.

The Company reserves the right to offer discounts and bonus programs to Customers at its discretion. The Customer can use promo code(s) when filling out the Order form. If the code is not provided in the corresponding section of the Order form, the promo code will not apply to the Order.

The Company commits to providing equal access to discount and bonus program information for each Customer with no exceptions.

Upon your Order evaluation, the Company may request additional payment or additional time to work on your Order, as the volume of work required to fulfill your requirements can only be defined after a manual review. The Company determines the final price after the manual review. The Customer may, at their own will, either agree to new Order parameters and the Order Total or refuse to cooperate with the Company. If the Customer wishes to end their relationship with Us, a refund will be processed in accordance with the Refund Policy.

When placing Orders and buying Products from the Company, you can only use Visa, Mastercard, Discover, American Express, Maestro, JCB, and Diners Club International cards to recharge your Personal Balance. Should the case of partial or full payment reimbursement occur, you have the option to either proceed according to the Refund Policy or transfer the funds to your Personal Balance.

Pricing for the Services is subject to change.

All descriptions of the Services, prices, and payment terms posted on the Website are within our sole discretion and subject to change at any time without notice.

The Company may add new services for additional charges, amend charges for existing Services, or withdraw its offering at any time, at its sole discretion.

The price charged for the Service and the payment terms will be those in effect at the time the order is placed.

Price increases will only apply to orders placed after such changes.

Note. When making payment for the Services, you may be charged additional fees by your bank. The Company is not liable or responsible for any additional fees, such as foreign transaction fees or other similar fees charged by your bank. Also, additional fees may apply based on your location and currency.

Academic integrity

Customers acknowledge and agree that Services are provided for the purpose of facilitating learning, not cheating. You agree not to request the Service to complete assignments, write papers, take quizzes, or otherwise do work on your behalf. Further, you agree not to use Services for any purpose that violates the academic honesty policy or other conduct policies of your school, university, academic institution, or workplace.

Third-party payment processors

The Website uses various third-party payment processing services (collectively “Payment Processors”) to process payments and other monetary transactions for the rendered Services. You agree to the applicable Payment Processor’s collection and use of your personal information in accordance with the Payment Processor’s privacy policy, and to the Payment Processor’s services agreement.

You represent and warrant that:

  • The account, order, and payment method information you supply to us or our Payment Processor, as applicable, is true, correct, and complete.
  • You are duly authorized to use such payment method for the purchase.
  • You will pay any charges that you incur in connection with the Services, including any applicable taxes;
  • Charges incurred by you will be honored by your payment method company.
  • You will not allow anyone else to use your account and will not transfer your password to anyone else.
  • You will report to us any unauthorized or prohibited access or use of your account.

If any of your account, order, or payment method information changes, you agree to promptly update this information so that our Payment Processor may complete your transactions and contact you as needed. We are not liable for any unauthorized use of your credit card, debit card, or other payment methods by a third party in connection with your use of the Services.

Order delivery

The Company is responsible for delivering the Service and meeting the deadline indicated in the Order.

The Customer's responsibility is to ensure the availability of delivery channels once the Service has been provided to the Customer. The Company will not be held responsible for incorrect email addresses provided by Customers in their profiles, for spam filters, for Internet outages, or for general Customer negligence in providing communication channels and other contact means beyond the Company's control. The Customer is encouraged to contact Support for assistance with Order Delivery.

The Customer is responsible for downloading the digital Product in a timely manner after the Service has been provided. In case the Customer does not need the completed Order, a specific refund policy may be applied upon the Customer's request. For more information on refunds, read our Refund Policy.

All Orders are delivered through our in-app Service via the Completed Orders tab. Once the Product is delivered, the Customer will receive an in-app notification. An email notification will also be sent to the registered email address with a link to the download page.

Customers are to review each Order carefully before approval. Unless a Revision request, complaint, or refund request is submitted within eight (8) days following delivery of the Product, the Product will be deemed accepted, and the Services will be considered satisfactorily performed and completed.

Upon acceptance, whether express or implied, the Order may be closed by the Company.

Order revision

The Company provides free amendments to the Customer to ensure the quality of the Product and the Customer's total satisfaction with the Product. To receive a free Revision of the Product, the Customer must submit a written Revision request via the Messaging System or the Company's email. Such requests are accepted within fourteen (14) calendar days after the Order delivery date ​​for a short type of Product (less than ten pages, tasks, slides, respectively) and within thirty (30) calendar days after the Order delivery date for a large type of Product (more than ten pages, tasks, slides, respectively). Should the Revision deadline be missed, the Customers may have their Order revised for an additional payment, or they can place an Order for Editing. In some cases, the Quality Assurance Department may, at its discretion, submit a free Order Revision after the indicated Revision deadline.

The Quality Assurance Department reserves the right to decline a Revision request if the Revision instructions violate the initial Order instructions. In such cases, the Customer may be requested to pay an additional fee for the requested changes or to place an Order for Editing.

The Quality Assurance Department reserves the right to decline, limit, consolidate, or close Revision requests where it reasonably determines that the requests are repetitive, excessive, inconsistent with the original Order requirements, submitted in bad faith, or otherwise constitute an unreasonable use of the revision process.

If the request meets all defined requirements outlined in these Terms, the Company will revise the delivered Product free of charge.

The use of products

When making a payment for an Order, you agree that it is for personal and non-commercial use only. The payment you make reflects the time and effort put into conducting relevant research and preparation of your Order, as well as all the necessary maintenance and administration for Service delivery.

You are not to reproduce, modify, distribute, or display the Product in any way on the World Wide Web or in the form of a hard copy exceeding a reasonable limit necessary for personal use.

All Products are provided solely as an example of research, a reference for learning purposes, or as a sample on how to perform academic writing. Before order payment and completion, the Company is the sole and exclusive owner of the intellectual property rights in the Product.

All Products are not intended for submission directly or in substantial part as an assignment under the Customer’s name. The Company does not hold responsibility for the Product’s metadata. It is highly recommended to create a new file before using the Services.

Account suspension and deletion

You may delete your account at any time by clicking the deactivate button in your account settings. ‍

Before we permanently delete your account, there will be a 14-day window during which it will appear as temporarily deactivated. This step gives you space to decide if you would like to reactivate your account.

Account deletion is a permanent action. If you decide later that you want to start ordering from us again or if you would like to use Products and Services that require an account, you will need to create a new one.

We may, in our discretion, without liability to you and without limiting our other remedies, with or without prior notice and at any time, decide to (i) suspend or deactivate your account and take technical and legal steps to prevent you from using our Website and Services at any time for any reason.

We reserve the right to suspend or deactivate your account and limit your access to the Services if you create more than one account, or if any information you provide during registration or thereafter is determined to be incomplete, inaccurate, outdated, deceptive, or fraudulent.

We reserve the right to deactivate unconfirmed accounts or those that have been inactive for a prolonged period. We also reserve the right to suspend and deactivate accounts of Customers who fail to comply with these Terms.

If your account is deactivated and deleted, the Company will have the right but not the obligation to delete your Content. The Company may use some Content in accordance with these Terms and the Privacy Policy. Please be advised that we are legally required or entitled to retain some types of data (e.g., order history) after account deletion. We do this in line with applicable laws, including for tax and accounting purposes and to prevent fraud.

If the Company has suspended your account due to your actual or suspected breach of the Terms, such suspension will continue until the suspected breach is cured or otherwise resolved to the Company’s satisfaction in its sole discretion.

Intellectual property

The materials used and displayed on the Website, including but not limited to text, software, photographs, graphics, illustrations, artwork, video, music, and sound, and names, logos, trademarks, and service marks, are the property of the Company and are protected by copyright, trademark, and other laws.

All such content may be used solely for your personal, non-commercial use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate any such material without the written consent of the Company.

Website trademarks all service marks, as well as all associated logos, related names, product and service names, designs, and slogans are trademarks of the Company.

You may not use such marks without the prior written consent of the Company. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

User Content refers to the text that you enter, upload, and transmit when using our services. To deliver our services to you effectively, we require your permission, which is commonly referred to as a license, to use your User Content.

You assume full responsibility for the User Content you provide. By submitting User Content, you warrant and represent that you either own the content or possess all the necessary rights to grant us the license rights outlined in these Terms.

You grant us a license to your User Content for specific purposes, which include providing services to you, safeguarding and enhancing our Website, and developing new features. It's important to understand that we do not assume ownership, control, verification, or endorsement of User Content.

Our intellectual property rights and license to you. So long as you comply with these Terms, we give you a limited, non-exclusive, non-transferable, revocable license to use our software solely to access our services for your personal, non-commercial use.

The Company's responsibility

The Company has a zero-tolerance policy regarding plagiarism and fraud. We will not be held accountable for any unethical or illegal use of our Products or Website content.

We strictly abide by all Copyright laws. Any malicious activity is the Customer's sole responsibility under our Terms and Conditions.

While this Website may include links to other Websites, We do not condone, approve, or guarantee that the content of these links complies with the Terms and Conditions on the Website. Our Company does not own, is not responsible for, and does not contribute to or control any of the content stemming from the posted links on our Website. Visiting these links is agreed upon at your own risk based on the user agreement form submitted with your Order form.

The Company cannot be held responsible if the information is disclosed without our consent or beyond our control. In case you have shared any of your personal information on our Website or the Internet, our Company is not responsible for the further use of this information by any third parties. Should any privacy or security questions arise, the Customer is welcome to refer to our Privacy Policy.

Warranties

Once you have submitted your Order or Payment, you acknowledge and agree to all of the following statements:

  • YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.
  • THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
  • WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OTHER THAN THOSE EXPRESSLY SET OUT IN THESE TERMS.
  • Our Services and Products are solely intended for research, reference, or learning purposes.
  • You are solely responsible for reviewing, editing, and revising the generated content before use. The Company makes no guarantees regarding the accuracy, originality, factual correctness, or suitability of AI-generated text for any specific purpose.
  • All Services rendered on this Website require Payment for the time and effort used to gather, organize, correct, edit, and deliver the Product. Additionally, Payment is used to maintain the Website for our Customers' further educational use.
  • Other than a conservative number of printed copies for personal and educational use, the distribution, publication, transmission, modification, display, or derivative works shall not be created from the final Product delivered by the Company without prior written consent.
  • The Company owns all intellectual property rights in and to the Products. You, the Customer, agree to destroy any delivered Products from the Company after your research/reference purposes for the Product have been met. No copies for redistributive purposes are allowed, nor are our Products to be used elsewhere without proper consent or citation.
  • Our Company makes no warranties or representations of warranties regarding our Website or its materials, stated or implied, that arise by law or otherwise. This includes, without any limitation, a warranty of merchantability or suitability for a non-infringement, particular purpose, or any other implied guarantee or warrant that arises from the performance or deal encompassing trade.
  • THE COMPANY DOES NOT GUARANTEE THAT OUR OPERATION WILL RUN ERROR-FREE. WE ARE NOT RESPONSIBLE FOR ANY REPERCUSSIONS FROM ANY ERRORS ON OUR WEBSITE. IT IS UP TO THE CUSTOMER TO ENSURE THE ACCURACY, USEFULNESS, OR COMPLETENESS OF ANY OPINION, INFORMATION, ADVICE, OR OTHER CONTENT RELATED TO THE SERVICE OR AVAILABLE ON THIS WEBSITE.
  • The Company disclaims liability for any interactions, correspondence, transactions, or other dealings that you may have with third parties that are not controlled by the Company, including third-party websites, service providers, advertisers, payment processors, or other external parties. Any such interactions are solely between you and the applicable third party, including with respect to payments, services, warranties, privacy practices, data security, and other related matters.
  • Under no circumstances will we be liable for any loss or damage caused by your reliance on the information in any content on this Website. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through this Website.
  • The Company is not liable or responsible for any results generated through the use of the Website. We provide no warranty of any kind, either express or implied.
  • The Company does not provide any warranties or guarantees regarding any service provider's professional accreditation, registration, or license.

Website content

We act as a passive conduit and may not be responsible for the Content.

The Content may contain typographical errors, other inadvertent errors, or inaccuracies. We reserve the right to make changes to document names and content, descriptions, specifications or other information regarding products or services, without obligation to issue any notice of such changes.

You may view, copy, download, and print Content that is available on this Website or through the Services, subject to the following conditions:

  • The Content may be used solely for internal informational purposes. No part of this Website or its Content may be reproduced or transmitted in any form, by any means,
  • electronic or mechanical, including photocopying and recording for any other purpose;
  • The Content may not be modified;
  • Copyright, trademark, and other proprietary notices may not be removed.

Nothing contained on this Website should be construed as granting, by implication or otherwise, any license or right to use this Website or any Content displayed on this Website, through the use of framing or otherwise, except: as expressly permitted by these Terms; or with our prior written permission or the permission of such third party that may own the trademark or copyright of material displayed on this Website.

Investigations

We reserve the right to investigate all reports, complaints, and claims and prosecute violations of the law or otherwise suspected misconduct to the fullest extent of the law.

Without limiting the foregoing, you acknowledge that the Company has the right, but not the obligation, at any time and without prior notice, to monitor access to or use of the Website or Services by any Customer, if we believe in good faith that it is reasonably necessary (i) to comply with any law or regulation or satisfy any legal process or governmental request (for example, a subpoena, warrant, order or other requirement of a court, administrative agency or other governmental body), (ii) to respond to claims asserted against the Company, (iii) to enforce and to ensure a Customer’s compliance with the Terms, including the investigation of potential violations, (iv) to conduct risk assessments, and prevent, detect and investigate incidents of fraud, security and technical issues, (v) to protect the rights, property or safety of the Company, its Customers, and (vi) for the purpose of operating and improving the Website and Services (including for customer support purposes).

You agree to cooperate with and assist the Company or its representative in good faith, in any such investigations, including by providing us with such information as we may reasonably request.

When an issue arises, we reserve the right to consider the Customer’s performance history and the specific circumstances in applying our policies to determine how strictly to enforce such policies in an effort to achieve a fair outcome for all parties involved.

Scope of service

The Company maintains this Website as a service to the customer community that visits the Website, subject to these Terms. We may alter, suspend, or discontinue this Website or the Services in whole or in part, at any time and for any reason, without notice. The Services may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons. We may provide access to third-party services and products from time to time or to our own products or Services. You acknowledge that the Website is evolving and that the form and nature of the Website, including the Services, may change from time to time without notice to you.

Feedback

You acknowledge and agree that we may provide you with a mechanism to submit feedback, suggestions, and ideas about our Services (the "Feedback"), if you choose.

By submitting any Feedback, you provide us a written consent to use your Feedback in improving and promoting the Services; you agree that submitting Feedback is gratuitous, unsolicited, and without restriction, and will not place us under any fiduciary or other obligation and that we are free to use the Feedback without any additional compensation to you, and/or to disclose the Feedback on a non-confidential basis or otherwise to anyone.

You further acknowledge that, by accepting your Feedback submission, the Company does not waive any rights to use similar or related ideas. You agree that we may, in our sole discretion, use the Feedback you provide to us in any way, including in future enhancements and modifications to our Services.

You hereby grant to us and our assigns a perpetual, worldwide, fully transferable, sublicensable, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, or without it in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party.

Limits

While using the Services, Customers agree that they will:

  • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, tax laws, etc.;
  • Provide accurate information to us and keep it up to date.
  • Use the Services and Website in a manner that is lawful, relevant, and proper to the applicable laws.

Any use of the Website that the Company, in its sole discretion, finds inappropriate and/or offensive may result in suspension and/or deactivation of a Customer with or without notice.

Notification

The company will communicate with you by email. You agree to receive communications from us electronically, and you agree that these electronic communications satisfy any legal requirement that such communications be in writing.

You will be considered to have received a communication when we send it to the email address you provided to the Company on this Website, or when we post it on this Website. You should keep your email address updated on this Website and regularly check it for postings. If you fail to respond to an email from the Company regarding a violation, dispute, or complaint within 2 (two) business days, we may terminate or suspend your use of the Services.

To stop receiving specific communications from the Company, please submit a notification to us by email at support@domyessay.com to change the types and frequency of such communications.

Limitation of liability

Under no circumstances will the Company be made responsible or liable for any direct, indirect, punitive, incidental, consequential, or special damages that arise from or are in any way related to the use of this Website and any information provided by the Website. THE COMPANY AGGREGATES DIRECT DAMAGES RESULTING FROM THE DAMAGE SHALL BE LIMITED TO THE GREATER OF 100 US DOLLARS OR THE AMOUNT PAID BY YOU FOR THE SERVICE PRECEDING THE CLAIM. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the above limitations and exclusions may not apply to you. In such states or jurisdictions, Company’s liability is limited to the extent permitted by law, thereby minimizing Company’s liability to you to the lowest amount permitted by applicable law. YOU ACKNOWLEDGE AND AGREE THAT TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW:

  • THE WEBSITE DOES NOT GUARANTEE YOUR ADMISSION TO ANY PARTICULAR SCHOOL OR TO ANY SCHOOL OR UNIVERSITY AT ALL.
  • THE WEBSITE DOES NOT GUARANTEE A SIGNIFICANT INCREASE IN YOUR ESTIMATES SINCE THE TASK OF THE COMPANY IS ONLY TO PROVIDE QUALIFIED ASSISTANCE.
  • THE ENTIRE RISK ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE AND SERVICES IS AND REMAINS WITH YOU.

International use

This Website may be accessed from countries other than the United States. This Website and the Services may contain products or references to products that are only available within the United States and U.S. territories. Any such references do not imply that such products will be made available outside the United States.

If you access and use this Website outside the United States, you are responsible for complying with all applicable local laws and regulations.

We make no representation that information on this Website is appropriate or available for use outside the United States. Those who choose to access this Website from outside the United States do so on their own initiative and risk.

Indemnification

You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, directors, employees, and independent contractors, and any third parties providing content or services included in the Services, harmless from any claim or demand (including, but not limited to, reasonable legal fees) made by any third party due to or arising out of your use of the Services.

Privacy

Our Privacy Policy governs our collection and use of customer information. As part of providing you with the Services, we may send you certain communications, such as service announcements and administrative messages. These communications are considered part of the Services, which you may not be able to opt out of receiving them.

Termination

We reserve the right to suspend or terminate your ability to use our Services even when you have paid the full amount if the information initially provided for registration on our Services or that is later subsequently modified, contains false or misleading information, conceals or omits any information We consider relevant; if you do not cooperate throughout the ordering process; if We suspect that you are involved in any fraudulent transactions; if We detect rude and/or inappropriate behavior, abuse of employees of the Company.

Any attempt to undermine or harm the Website’s server or its Customers is strictly prohibited and will result in automatic account deactivation. This includes spamming, the transmission of malware and viruses, the use of Trojan horses, or linking to sites or files that contain or distribute them.

We may deactivate your account and forfeit any fee to be paid at any time without prior notice if you are in breach of the terms of this Agreement.

The Company will be the sole arbiter as to what constitutes a violation of the Agreement.

Governing law and dispute resolution

Export compliance

The Customer agrees that its use of the Website or Services will comply with all export and import laws and regulations of the United States and other applicable jurisdictions (“Export Control Laws”).

Customer represents and warrants that (a) it is not a citizen of, or located within, a country or territory that is subject to comprehensive U.S. trade sanctions or other significant trade restrictions (including, without limitation, Cuba, Iran, North Korea, Sudan, and Syria); (b) it is not identified on any government restricted party lists; and (c) that Customer acknowledges that the Website or Services may not be available in all jurisdictions.

Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

These Terms are the complete and exclusive statement of the agreement between you and the Company concerning the Services and/or any information or other materials available on, through, or in connection with the Services. These Terms replace and supersede any prior or contemporaneous oral or written agreement and any other communications between you and the Company.

Contact us

If you have questions about these Terms, you may contact us:

support@domyessay.com

Changes to these Terms

We may revise or update these Terms at our sole discretion.  We will post the changes or information about them on our Website, and we will notify you of major modifications by email or through our Website.

Normally, we will try to give you some advance notice before the new Terms take effect. However, sometimes changes will need to be made immediately, and if this happens, we will not give you any notice.

Updated: June 19, 2026